Web2TXT Support & FAQ
This page covers the practical buyer questions that usually come up first: install help, what is included, what support means, and how to recover your order if needed.
Fastest help paths
Common questions
- Does it run locally? Yes. The main export workflow is local-first and does not require a cloud account.
- How do I install it? Use Chrome Developer Mode and Load unpacked with the extracted package folder.
- Why are some tabs skipped? Restricted Chrome pages, the Chrome Web Store, and some protected tabs cannot be scraped.
- Are updates included forever? Only what is stated on the product page or sale terms should be assumed. This is a simple one-time utility offer.
What support includes
- Install/setup help for the current package
- Reasonable usage clarification for the export workflow
- Order and download lookup help if needed
What support does not imply
- Guaranteed extraction from every website or restricted Chrome surface
- Custom parsing rules for every site on request
- Always-on managed support or open-ended consulting